We answer every message ourselves, usually within one business day.
Email Us
hello@beauvex.com – the fastest way to reach us, for order questions, product questions, returns, or anything else.
Business Details
- Company: Beauvex LLC
- Location: Orlando, Florida, United States
- Email: hello@beauvex.com
- Response time: Within one business day, Monday to Friday
Common Questions We Can Answer Faster
- Where is my order? Orders are processed within one to three business days. See Shipping & Returns for full details.
- Can I return this? We accept returns of unopened, unused products within 30 days of delivery.
- Is this right for my skin? Our ingredient guides cover what each active does and who it suits. If you are still unsure, email us.
- What is in your products? Full ingredient information is on each product page and printed on the carton.
Before You Email About a Skin Reaction
If you are experiencing a reaction, stop using the product. We are happy to help with a return or refund, and we would like to know what happened so we can look into it. But we are not medical professionals, and a persistent or severe reaction is something to raise with a doctor or dermatologist rather than with us.
Wholesale, Press and Partnerships
Email hello@beauvex.com with the subject line Wholesale, Press or Partnership and we will route it appropriately.